"We wanted to get this right the first time — that's why we chose TECSYS."Dave Russell, Controller
"TECSYS' leading-edge features such as the ability to extract and analyze data, to identify customer buying patterns, and promote the sale of substitutes are competitive advantages for industrial distributors."John Leclair, President
"At the end of the day, with TECSYS we are now miles ahead in our execution abilities and management of our supply chain."Jeffrey Pike, Vice President of Operations
"When we receive an order, it has to be filled within three days. This requires a totally integrated order fulfillment system that provides real-time enterprise-wide information. TECSYS delivers this and more..."Joe Battat, President
"This move helped to improve employee morale...As a result, we have been able to enjoy increased productivity and accuracy in the warehouse."
"Our managers have greater visibility of low margin transactions, price overrides and discounting. This new visibility of information is fostering a positive culture change within our sales department."Ned Lane, President
"Without TECSYS' WMS, we would have not been able to handle the load. We would have had to add people. The idea is, with TECSYS' WMS we do more with less."Rick Hoose, General Parts Manager
"To be effective and responsive to your customers, you have to have your system totally integrated...be it forecasting, purchasing, controlling inventory, taking customer orders, shipping and receiving, etc. That's how TECSYS excels in support of our supply chain."Carla Moum, Manager, Information Systems
"As TECSYS' longest-standing customer, we can certainly testify to the software's ability to evolve with the times...It is a true test of what has proven to be a very valuable investment."Dave Wayland, Secretary-Treasurer and CFO, MRRM Inc.
"Within three months of implementation, we saw a measurable impact in increased customer service levels and decreased inventories."
"We've experienced not only a huge increase in productivity but also in proper tracking of orders and inventory, which our old system wasn't able to do."Mike Williams, Operations Manager
"We're committed to partnering with TECSYS. They've shown us commitment in terms of the resources that they have made available to us when we need them. And they are responsive when it comes to the product, too."Eric Lockwood, Vice President of Operations
"A flower shop can no longer afford to be just a flower shop, which means as a supplier we have to provide more than just flowers. TECSYS has helped us incorporate new product lines and penetrate new markets with greater speed and efficiency."Glenn Hofland, President
"Our business is all about service and fill rates...TECSYS allows us to do this by offering the most disciplined platform we have seen for fulfilling orders. It is also readily upgraded and is supported by an intelligent, committed staff."John Biafore, General Manager
"With TECSYS' warehouse management software our employees are empowered to uphold our mission, which is to make our customers more profitable by providing safe, innovative, cost-effective solutions."Timothy (Tim) R. Kramer, President
"We wanted a package that was very close to our needs; and our needs were specific to the giftware industry."Chris Riggi, Director of Information Systems
"We have a reliable IT infrastructure that can be tapped anytime, from anywhere, securely...it is like "googling" into a supply chain network of applications, giving us and our customers peace of mind and visibility of what is happening..."Richard Beeny, Co-founder and Chief Executive Officer
"Today, we have more storage locations, a much better layout, and we have conveyor systems — all that was designed for a higher volume output. Basically, what TECSYS did, is make our warehouse operation much better so that we could meet our clients' expectations."Bal Snow, Manager of Information Technology
"Most months we have zero discrepancies...We seem to have become a model for businesses that want to improve their warehouse management and inventory control."
"Most warehousing systems just handle warehousing, not retail. We needed the capability to do both. TECSYS was able to make modifications to their system that they actually added to the core product. They were the only vendor that had the flexibility to do that."Rod Ford, Information Systems Director
"I love that the warehouse is automated. We have had record-setting order days, and the warehouse was not only able to keep up but also reduced our turnaround time. TECSYS WMS is a key part of our ability to deliver awesome customer experiences."Patti Hughes, Founder & CEO
"We needed a partner with a proven track record in supply chain management that was willing to work with us to develop a system uniquely suited to the special needs of our industry."Richelle Smith-Brecht, President and COO
"With TECSYS' integrated DMS, WMS and TMS, we have integrated information for everything; you don't have to wait for transfer of information and you don't have to deal with incompatible files or technology between systems or interfaces."Marc Primeau, IT Manager